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Managed Services
Why clients choose Professional IT's Managed Services
Australian Help Desk Team
Our technicians are completely 100% Australian with no offshore sourcing.
Quick Response Times
We pride ourselves on fast resolutions better than industry standard SLA's.
Years of Experience
Our techs have a combined 40 years of experience in the IT and Healthcare space.
Client Satisfaction Guaranteed
Our high customer retention rates show we are all about building and improving business IT relationships.
Having an experienced team of dedicated Help Desk and On site technicians at your disposal is crucial in providing a strong Managed Services Team.
Backed with the right tools and products to provide quick fast support services when needed. All guaranteed by a Service Level Agreement ensuring you made the right choice with Professional I.T.
No call filtering with Professional IT. Just call our 1300 service number and you will be greeted my one of our friendly, experience service technicians ready to assist your query.
- Per Unit Pricing model ensures fixed costs with no surprises
- Flexible contract terms, ensuring customers dont feel pressure to lock into long term agreements
- The latest tools and products at our disposal to ensure you get the best technology
- Transition to the cloud services to ensure you have the right advice and the best price possible without compromise
- Monitoring all critical services, ensuring backups and recovery processes are in place. Ensuring your IT security complies and is strong, ensuring your business expectations and IT standards are met.